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Security Policy
Shopping on Falcontechsa.co.za with your credit card is 100% Safe!
Shopping with us is secure and safe and is exactly the same as shopping with your credit card in a shopping centre, paying for meal when you eat out or doing your monthly groceries. Our credit card payment facility works the same way a speed-point does and all funds are transferred by the bank and not Falcontechsa.co.za. All credit card transactions are encrypted using 128 bit Secure Socket Layer (SSL) encryption. This means that all details you enter on Falcontechsa.co.za are encrypted as a secret code before these details are sent between FalconTech and the bank.
Our registration documents and domain are verified by Thawte, giving all parties concerned protection against identity theft in pursuit of confidential information. All security measures implemented on Falcontech by Netcash comply with leading standards and Netcash is continually reviewing and adjusting our security profile to keep aligned with these standards. Netcash provides safe secure credit card transactions.
MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online.
There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online.
Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it’s you and allows your purchase to be completed.
Verified by Visa is free to Visa cardholders and was developed to help prevent unauthorized use of Visa cards online.
Verified by Visa protects Visa cards with personal passwords, giving cardholders reassurance that only they can use their Visa cards online.
Once your card is activated, your card number will be recognized whenever it’s used at participating online stores. A Verified by Visa window will automatically appear and your Visa card issuer will ask for your password. You’ll enter your password to verify your identity and complete your purchase.
At stores that aren’t participating in Verified by Visa yet, your Visa card will continue to work as usual.
How do you protect yourself?
The VCS payment gateway pages are 3D Secure compliant and conform to the Verified by Visa and Mastercard Securecode online security platform.
So for those who frequently shop online and wish to ensure their credit card details may not be fraudulently used, you will need to sign up for 3D Secure – which is an added security measure (and verification procedure) employed by the major credit card issuers – before your card will be processed online.
You will only need to enrol for 3D Secure once (for each credit card you own) to be able to safely shop online in the future. This is a 2 step process and can be instantly completed online via your bank’s website and is a necessary procedure to ensure peace of mind whilst making online purchases.
The following are links to the 3D Secure activation (and enrolment) pages provide by your bank. Please choose the bank that your credit card was issued by:
Nedbank
3D Secure-Online Shopping
Through Verified by Visa and MasterCard Secure Code, your Nedbank card can be protected against unauthorised use when shopping online. All you need to do is enrol yourself online and once activated your card number cannot be used for purchases without your personal password.
Enrolling yourself
To shop online you are required to enrol and activate your card(s) for this service. You will not be able to shop at participating merchants if you have not activated your card(s).
About the activation process:
When activating your card you will need to provide the following details:
- Card number
- Card verification value, which is the last three numbers on the signature panel on the back of your card
- Expiry date
- Name embossed on the card – please enter your name exactly as it appears in either the ID or passport, which Nedbank has on record from when you opened your card account and update as per FICA requirements;
- Email address if available
To finalise activation a secure PIN will be sent to your cellphone. This pin must be entered online and you will then be prompted to enter your own personal password. When this is completed you are activated and ready to shop online.
For more information call 011 710 4710
- This initiative is at no additional cost to the cardholder.
- Terms and conditions
- To enroll, click here
First National Bank
Verified by VISA
Is this for you?
If you have a First National Bank VISA Credit Card and make purchases online, this service is designed to give you an extra level of protection against unauthorised use.
What’s in it for you?
- Protect your FNB VISA Credit Card online with a personal password
- Provides an extra level of protection for online shopping
- Once you activate your credit card, no one else can use your VISA credit card number to make a purchase online at participating stores (as long as your password is secure)
What are the steps involved?
- Activate your credit card
- Complete the necessary details.
Frequent Questions
More Information
Read the Terms of Use that apply to the Verified by VISA programme.
Standard Bank
Standard Bank
Using a Standard Bank credit or cheque card to pay for goods and services over the Internet is now more secure with our Secure Internet Shopping service.
This added security service is free to you and easy to set up. All you need to do is activate your card for Secure Internet Shopping service and you can start shopping online at participating merchants with the peace-of-mind you deserve.
To activate your card for Secure Internet Shopping, you will need to enter a few details and choose a PIN you’ll enter when making online purchases.
Secure Internet Shopping from Standard Bank is in line with MasterCard and Visa’s secure online shopping initiatives in the form of MasterCard SecureCode and Verified by Visa.
Merchants participating in Secure Internet Shopping service will accept payment with a Standard Bank card only if you have activated your card for the service. Note that you will not be able to use your card to shop online at participating merchants unless you have activated your card for the service.
Benefits of Secure Internet Shopping
- It guarantees your online shopping payments.
- It increases security because your card is activated and it is access controlled with a PIN that you choose.
- Once activated, it ensures that nobody else can use your card details for shopping online.
How Secure Internet Shopping works
Once your card has been activated and you have selected your own secret username and PIN, you will automatically be prompted by us to enter your secret PIN, when paying for your goods or services at participating merchants. We will verify this and the transaction will be completed
Your secret PIN should never be shared with anyone. It works in the same way as entering your PIN at an ATM.
About the activation process
When activating your card you will need to provide the following:
- Card number
- Card verification value, which is the last three numbers on the signature panel on the back of your card
- Expiry date
- Name embossed on the card – Please enter your name exactly as it appears on your card (title, initials, and surname) e.g., Mr JM Smith.
- Personal identification in the form of the number that appears in either the identity document or passport which Standard Bank has on record from when you opened your card account.
- Enter a personal message that will appear when you are at the checkout point of a participating merchant and before you enter your PIN. See Your personal message for more about this.
- Choose and confirm a PIN. See Your PIN for more on this.
Your personal message
The phrase you enter may not exceed 30 characters and should be unique to you so that you can recognise it as yours. This gives you the assurance that your transaction is secure.
Do not enter your PIN if the message displayed is incorrect. Call 0861 201 311 (South Africa only) or +2711 2411311 (Mozambique and Namibia) immediately and report a possible attempted fraud.
Your PIN
Your Secure Internet Shopping PIN must have five digits. Here are some standards to consider when deciding on a PIN.
- It should not contain the same number repeated three consecutive times, for example, 11132.
- It should not be consecutive numbers, for example, 12345.
- It should not be the same as your ATM or Internet banking PINs.
Note that when checking out, you will be asked for your Customer-selected PIN (CSP). This is the PIN you chose when activating your card for Secure Internet Shopping.
Preventing fraud
Call 0861 201 311 (South Africa only) or +2711 2411311 (Mozambique and Namibia) immediately to report a possible attempted fraud.
For further information
Click here for answers to some questions you may have. Should you still have questions, call us on 0861 201 311 (South Africa only) or +27 11 241 1311, email us at ss@standardbank.co.za
Click here to read the terms and conditions before you activate your card.
Absa
Verified by VISA and MasterCard SecureCode
Online shopping is always a pleasure, but also risky. That’s why VISA has developed technology, such as 3D Secure, which is designed to protect you whilst you shop.
Endorsed by MasterCard and supported by Absa, 3D Secure protects you (the cardholder) and the merchant by verifying your personal details during an online purchase, prior to the transaction being processed.
How does it work?
Merchants are required to participate in the 3D Secure environment by using a software module called Merchant Plug-in (MPI). This software authenticates your personal details by means of a personal password and/or identity information during the online purchase process. This is entered on a secure and confidential screen, thus ensuring your safety against unauthorised use of card information.
Benefits
- 3D Secure protects your card (VISA and/or MasterCard) by using your personal password as authentication.
- Ensures an additional level of protection when shopping online.
- Works from any PC. No additional software installation is required, providing the PC has an internet connection.
- Once activated, it ensures that nobody else can use your card at a participating merchant in an online shopping environment.
Contact Details
Should you require further information, please contact the Absa 3D Secure Call Centre on 012 317 3344.
For more information, visit our FAQ section
